This accessibility statement applies to the Hounslow Data Hub – https://stats.hounslow.gov.uk and all associated pages.
This website is run by Hounslow Council in partnership with ESRI UK (InstantAtlas). We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
InstantAtlas have conducted a Web Accessibility Overview outlining how InstantAtlas reports, dashboards and websites meet the Web Content Accessibility Guidelines (WCAG).
How accessible this website is
As a whole this website is accessible, however some of the reports may not be fully accessible to screen reader software.
Feedback and contact information
If you have difficulty in understanding any of the content on this website and you would like to request a different format like accessible PDF, large print, easy read, audio recording or braille, please e-mail scrutiny@hounslow.gov.uk
We will consider your request and get back to you within 14 days.
The service for requesting different formats of reports is provided by the Hounslow Translation and Interpretation Service
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please e-mail scrutiny@hounslow.gov.uk with the web address and details of the issue which requires attention.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The London Borough of Hounslow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Within some of the reports there are some headings which do not follow the normal order of sequences which may make it difficult to understand the structure and relationships of the content. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships. We are going through our reports and making the necessary changes.
- Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content, we are making sure our use of images meets accessibility standards.
- At the bottom of maps there is text which may be difficult to see due to the colour used. There are also icons used to indicate downloading a data or an image/graph which can be difficult to see due to the colour used, for the reasons mentioned this fails WCAG 2.1 success criterion 1.4.1 Use of Colour. We are working with our provider to change the colours used in order to make the above easier to see/read.
- Some text on the pages do not have sufficient contrast which can make it difficult to read, thus failing WCAG 2.1 success criterion 1.4.3 Contract (Minimum). We are working with our provider to change the colours used in order to make this easier to see/read.
- There are some links within our reports which may not be clear in terms of the purpose of each link. As such, this fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context). We are going through our reports and changing the wording of links accordingly. We are also ensuring that any future reports created which contain links will follow the criteria.
What we’re doing to improve accessibility
We have raised the accessibility issues which we have found on our site and our supplier (ESRI UK) is committed to working with us to resolve these issues.
We will be working with our provider over the next 12 months to resolve the aforementioned accessibility issues.
We continue to monitor our platforms accessibility and work closely with our supplier (ESRI UK) to report issues where identified.
Preparation of this accessibility statement
This statement was prepared on 20th October 2022. It was last reviewed on 20th October 2022.
This website was last tested on 20th October 2022. The test was carried out by London Borough of Hounslow using WAVE (web accessibility evaluation tool).
We used this approach to deciding on a sample of pages to test based some of the most frequently visited pages such as the Homepage, the Hounslow Population themed report and the Data Explorer page.